ALT Project Management

10/01/2015

Troubleshooting

Support #653: Install Dovecot and Postfix on FreeBSD

Troubleshoot Dovecot and Postfix on FreeBSD; fixed problem where outgoing mail was being rejected due to misconfig, resolved issue of blocked loopback destination, disabled postgrey to relax spam blocking policy.

0.50

Actions

Hardware Hacking

09/02/2015

Troubleshooting

Bug #654: Restoring A Bricked HP DV6700 Notebook BIOS

Documented and troubleshoot Restoring A Bricked HP DV6700 Notebook BIOS; fixed bricked dev7 laptop

4.00

Actions

10/04/2015

Troubleshooting

Support #661: Play Protected DRM Flash Content on Arch

Troubleshoot and document Play Protected DRM Flash Content on Arch

1.00

Actions

01/17/2018

Troubleshooting

Support #668: Create a Jail on FreeBSD

Troubleshoot and resolve issue with no IP address being set on a new jail

0.50

Actions

10/08/2015

Troubleshooting

Feature #672: Reset a Lost Administrator Password on Windows Server 2012

Document and troubleshoot Reset a Lost Administrator Password on Windows Server 2012

1.00

Actions

11/24/2015

Troubleshooting

Bug #700: Outlook Error 0x800CCC0F Preventing Synchronizing of Subscribed Folders

Troubleshoot and documented Outlook Error 0x800CCC0F Preventing Synchronizing of Subscribed Folders

3.50

Actions

11/30/2015

Troubleshooting

Bug #702: Problem With Outlook 2010 Displaying Incorrect Date

1.00

Actions

12/02/2015

Troubleshooting

Bug #704: Remove Upgrade To Windows 10 Update KB3035583

Document and troubleshoot Remove Upgrade To Windows 10 Upgrade App KB3035583; removed and hid Windows 10 update from admin0, admin1, and admin3

2.00

Actions

12/07/2015

Troubleshooting

Bug #709: Outlook Error 0x800CCCDD Intermittently Preventing Sending Email Messages

Documented and troubleshoot Outlook Error 0x800CCCDD Intermittently Preventing Sending Email Messages

0.50

Actions

01/10/2016

Troubleshooting

Bug #719: Unrecognized Command Line Option "-std=gnu++0x" With Gmake on FreeBSD

Troubleshoot and documented Unrecognized Command Line Option "-std=gnu++0x" With Gmake on FreeBSD

0.50

Actions

01/24/2016

Troubleshooting

Bug #733: Problems Burning Discs Using LG WH14NS40 BluRay Burner

Document and troubleshoot Problems Burning Discs Using LG WH14NS40 BluRay Burner; downgraded firmware to restore proper burning functions

1.50

Actions

03/17/2016

Troubleshooting

Bug #777: Windows Updates Slow to Install/Download

Troubleshoot and document Windows Updates Slow to Install/Download

1.50

Actions

12/28/2016

Troubleshooting

Bug #777: Windows Updates Slow to Install/Download

Troubleshoot Windows Updates Slow to Install/Download on fresh Windows 7 install

0.50

Actions

04/03/2016

Troubleshooting

Bug #790: Problem Downloading PhantomJS from NPM

Document and troublshoot Problem Downloading PhantomJS from NPM

0.50

Actions

05/09/2016

Troubleshooting

Feature #797: Recover Files From a ZFS Snapshot

Recover missing files from user owncloud share [ZFS FTW]

0.50

Actions

04/15/2016

Troubleshooting

Bug #798: Problem With Jails and Unable to Find Template on FreeNAS

Troubleshoot and document Problem With Jails and Unable to Find Template on FreeNAS

1.50

Actions

06/06/2016

Troubleshooting

Feature #817: Filter Recipient Email Addresses Containing Spaces on Postfix

Document and troubleshoot Filter Recipient Email Addresses Containing Spaces on Postfix

3.50

Actions

06/29/2016

Troubleshooting

Support #821: Repair Corrupted System Files on Windows 7

Setup, troubleshoot, and documented Repair Corrupted System Files on Windows 7 Using Offline chkdsk; found corrupt system files on ALT video laptop

1.00

Actions

06/30/2016

Troubleshooting

Bug #822: Problem With WSUS Console Not Connecting To Server After Update

Setup, troubleshoot, and documented Problem With WSUS Console Not Connecting To Server After Update

0.50

Actions

07/03/2016

Troubleshooting

Bug #823: Fix Curl SSL Certificate Error Preventing Yaourt Installation

Document and troubleshoot Fix Curl SSL Certificate Error Preventing Yaourt Installation

0.50

Actions

08/07/2016

Troubleshooting

Bug #838: Problem With Transmission Receive Buffer on FreeBSD

Document and troubleshoot Problem With Transmission Receive Buffer on FreeBSD

0.50

Actions

09/26/2016

Troubleshooting

Bug #853: Problem With QuickBooks 2012 Not Creating PDF Files Properly on Windows 8

Document and troubleshoot Problem With QuickBooks 2012 Not Creating PDF Files Properly on Windows 8

2.50

Actions

10/25/2016

Troubleshooting

Bug #863: Problem With Gnome-Keyring "No such secret collection at path: /” on Arch Linux

Troubleshoot and document Problem With Gnome-Keyring "No such secret collection at path: /” on Arch Linux

1.00

Actions

OSX Administration

11/11/2016

Troubleshooting

Bug #869: Problem With Mouse Not Clicking or Keyboard Not Responding on Mac OS9

Troubleshoot and document Problem With Mouse Not Clicking or Keyboard Not Responding on Mac OS9

1.00

Actions

OSX Administration

11/14/2016

Troubleshooting

Bug #869: Problem With Mouse Not Clicking or Keyboard Not Responding on Mac OS9

Document and troubleshoot Problem With Mouse Not Clicking or Keyboard Not Responding on Mac OS9; found problem extension to be the ATI Video Accelerator

0.50

Actions

Gaming

11/12/2016

Troubleshooting

Bug #870: Problem Starting Red Alert 2 on Windows 10

Troubleshoot and document Problem Starting Red Alert 2 on Windows 10

0.50

Actions

06/04/2017

Troubleshooting

Bug #884: Delete CRL and OCSP Cache on Windows

Troubleshoot and document Delete CRL and OCSP Cache on Windows

0.50

Actions

05/18/2017

Troubleshooting

Bug #894: The User Profile Service Failed the Logon Prevents User Logging In

Troubleshoot and document The User Profile Service Failed the Logon Prevents User Logging In

1.50

Actions

07/25/2017

Troubleshooting

Bug #908: Windows could not complete the installation on Windows 7

Setup, troubleshoot and document Windows could not complete the installation on Windows 7

1.00

Actions

Android

12/24/2017

Troubleshooting

Support #914: Remove Factory Reset Protection on a Samsung Tab E

Setup, document and troubleshoot Remove Factory Reset Protection on a Samsung Tab E

2.50

Actions

01/07/2018

Troubleshooting

Bug #916: Cnchi Does Not Open

Document and troubleshoot Cnchi Does Not Open

1.00

Actions

09/03/2018

Troubleshooting

Bug #942: Fast Boot Causing Problem With Dual Booting Linux Mounts

Troubleshoot and document Fast Boot Causing Problem With Dual Booting Linux Mounts

0.50

Actions

09/16/2018

Troubleshooting

Support #943: Out of inodes Error Message on FreeBSD

Troubleshoot and document Out of inodes Error Message on FreeBSD

0.50

Actions

06/07/2019

Troubleshooting

Support #947: Unable to Connect to Windows Share With Error 8000405

Troubleshoot and document Unable to Connect to Windows Share With Error 8000405

1.00

Actions

08/30/2019

Troubleshooting

Bug #948: Error Updating NextBook NXW9QC132

Troubleshoot, repair and document Error Updating NextBook NXW9QC132

1.00

Actions

Hardware Hacking

09/02/2015

Troubleshooting

Tore apart dev7 HP laptop for cleaning, removed large buildup of dust preventing proper movement of CPU cooling fan.

1.50

Actions

12/14/2015

Troubleshooting

Troubleshoot problem with Outlook 2010 causing outgoing emails to be stuck in different account's outbox; resolved by removing alternative sending group created shortly after mail server migration

4.00

Actions

12/21/2015

Troubleshooting

Troubleshoot problem with Outlook 2010 refusing to send email out of IMAP account; used scanpst.exe to fix errors in PST files, disabled mail scanning in Avast, verified account credentials, checked port and security settings.

2.00

Actions

01/06/2016

Troubleshooting

Troubleshoot and repair chromecast network connection at Ajlune office network, run speed tests on network; found download throughput to be 1/4 of advertised speed.

1.50

Actions

01/27/2016