GNet Solutions » Windows Administration

I recently had a problem with QuickBooks 2012 not creating PDF files properly on Windows 8.1.

After trying to fix the problem with Intuit's PDF Repair Utility without any resolution, I found a guide for downgrading the XPS driver to the Windows 7 version.

Remove Current XPS Writer¶

• Press the [Win] + [R] keys to open a run menu, and type in Control Panel, then press [Enter].

• Go to Devices and Printers and right-click on Microsoft XPS Document Writer and select Remove Device*.

Downgrade XPS Driver¶

• Download the Windows 7 XPS driver and extract it to C:\xps-driver or a path that can be located easily.
  NOTE: A copy of the driver has been included for posterity.

• From the Devices and Printers window, click on Add a printer.

• Choose Add a local printer or network printer with manual settings, then click Next.

• Choose Create a new port, and select Local Port, then click Next.

• Name the port XPS, the click Next.

• Click on Have Disk.

• Navigate to the Microsoft XPS Document Writer folder and select prnms001.inf.

• Make sure the Printer Name is Microsoft XPS Document Writer, then click Next.

• Reboot the system.

Resources¶

• http://www.prolved.com/solved-quickbooks-2012-and-windows-10-pdf-invoices/
• https://www.sleeter.com/blog/2012/12/fixing-quickbooks-pdf-problems-in-windows-8-and-more/