Bug #853
Updated by Daniel Curtis over 7 years ago
I recently had a problem with QuickBooks 2012 not creating PDF files properly on Windows 8.1. After trying to fix the problem with Intuit's PDF Repair Utility without any resolution, I found a guide for downgrading the XPS driver to the Windows 7 version. h2. Remove Current XPS Writer * Press the [Win] + [R] keys to open a run menu, and type in @Control Panel@, then press [Enter]. * Go to +Devices and Printers+ and right-click on +Microsoft XPS Document Writer+ and select Remove Device*. h2. Downgrade XPS Driver * Download the Windows 7 XPS driver and extract it to @C:\xps-driver@ or a path that can be located easily. *NOTE*: A "copy":https://project.altservice.com/attachments/download/268/Microsoft-XPS-Document-Writer.zip copy of the driver has been included for posterity. * From the +Devices and Printers+ window, click on *Add a printer*. * Choose *Add a local printer or network printer with manual settings*, then click *Next*. * Choose *Create a new port*, and select *Local Port*, then click *Next*. * Name the port *XPS*, the click *Next*. * Click on *Have Disk*. * Navigate to the +Microsoft XPS Document Writer+ folder and select *prnms001.inf*. * Make sure the +Printer Name+ is *Microsoft XPS Document Writer*, then click *Next*. * *Reboot* the system. h2. Resources * http://www.prolved.com/solved-quickbooks-2012-and-windows-10-pdf-invoices/ * https://www.sleeter.com/blog/2012/12/fixing-quickbooks-pdf-problems-in-windows-8-and-more/