Bug #869
Problem With Mouse Not Clicking or Keyboard Not Responding on Mac OS9
Description
I recently encountered a problem while setting up a Mac OS9 workstation. After a clean installation and booting into the desktop, I was unable to use the mouse to click on any icons or menu items, and the keyboard was unresponsive to commands.
After poking around a bit online, I decided to boot the workstation up in Safe Mode. This can be done by booting the machine while holding the Shift key, this will disable all unnecessary extensions.
When the workstation booted up to the desktop environment, I was able to click and use they keyboard in a normal manner. So it would appear that there was an issue with one of the extensions, but I did know which one.
From Safe Mode, go to Apple-icon -> Control Panels and open up Extensions Manager. Once the Extensions Manager is open, scroll down to the Extensions section.
Since I did not know which extension was causing the problem, I disabled the following extensions:AirPort APAirPort AP SupportAirPort DriverAppleShareClassic RAVEDVD AutoLauncherDVD Navigation Manager ATIDVD Navigation Manager NVDVD Region ManagerDVD Video InterfaceDVDRuntimeLibNVIDIA 2D AccelerationNVIDIA DriverNVIDIA DVD AcceleratorNVIDIA EngineNVIDIA OpenGLOpenTpt Remote AccessOpenTpt Serial ArbitratorQD3DCustomElementsQuickDraw 3DQuickDraw 3D IRQuickDraw 3D RAVEQuickDraw 3D ViewerQuickTime FireWire DV EnablerQuickTime FireWire DV SupportQuickTimeQuickTime MPEG ExtensionQuickTime Musical InstrumentsQuickTime PowerPlugQuickTime VRRemote OnlyWeb Sharing Extension- NOTE: I found the extension causing the problem was the ATI Video Accelerator extension, disabling that fixed the issue. Disabling the above extensions did also fix the issue, I am assuming there was a conflict of extensions.
Then click on Restart to apply the changes. Once rebooted, I was able to click on icons and use the keyboard in a normal manner.