GNet Solutions » Windows Administration

The Symptoms¶

I encountered a problem with Microsoft Outlook 2010 where sending or receiving email from a certain email account resulted in an error 0x800CCC0F pop up.

The email account that was producing the pop up was a POP3 account which had recently expired its hosting and its account had probably been deleted on the server side. The new IMAP email account had been set up with the same client, however sent email messages were consistently being sent from the old POP3 account and thus not getting sent (a very serious problem). Further, messages in the old POP3 folders could not be copied or moved over to the new IMAP account folders.

The Fix¶

After looking around on the Internet, I found a comment on the TechNet forums that mentioned changing some advanced sending/receiving settings. Since the old POP3 account is around only for archival reasons, it does not need to send or receive email.

1. Go to File -> Options -> Advanced and click on the Send/Receive button.
2. Edit the All Accounts group.
3. Select the desired POP3 Account and uncheck both Send mail items and Receive mail items.

From now on Outlook will not send or receive mail from the archived POP3 accounts.

Resources¶

• https://social.technet.microsoft.com/Forums/office/en-US/e7fb7a16-d7c4-4f5c-ae18-944277e0e307/error-synchronizing-subscribed-folders-in-ms-outlook-2010