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I encountered an error where email notifications were not being sent from redmine. The problem was a misconfiguration in the config/configuration.yml from the redmine folder. I added the correct configuration, similar to the following example:

production:
  delivery_method: :smtp
  smtp_settings:
    enable_starttls_auto: true
    address: "smtp.example.com" 
    port: 587
    domain: "project.example.com" 
    authentication: :login
    user_name: "project@example.com" 
    password: "SuperSecretPassword" 

I also needed to update the config/application.rb file and change the following variable from:

config.action_mailer.perform_deliveries = flase

to

config.action_mailer.perform_deliveries = true