Bug #853

Problem With QuickBooks 2012 Not Creating PDF Files Properly on Windows 8

Added by Daniel Curtis almost 4 years ago. Updated almost 4 years ago.

Target version:
Start date:
Due date:
% Done:


Estimated time:
0.50 h
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I recently had a problem with QuickBooks 2012 not creating PDF files properly on Windows 8.1.

After trying to fix the problem with Intuit's PDF Repair Utility without any resolution, I found a guide for downgrading the XPS driver to the Windows 7 version.

Remove Current XPS Writer

  • Press the [Win] + [R] keys to open a run menu, and type in Control Panel, then press [Enter].
  • Go to Devices and Printers and right-click on Microsoft XPS Document Writer and select Remove Device*.

Downgrade XPS Driver

  • Download the Windows 7 XPS driver and extract it to C:\xps-driver or a path that can be located easily.
    NOTE: A copy of the driver has been included for posterity.
  • From the Devices and Printers window, click on Add a printer.
  • Choose Add a local printer or network printer with manual settings, then click Next.
  • Choose Create a new port, and select Local Port, then click Next.
  • Name the port XPS, the click Next.
  • Click on Have Disk.
  • Navigate to the Microsoft XPS Document Writer folder and select prnms001.inf.
  • Make sure the Printer Name is Microsoft XPS Document Writer, then click Next.
  • Reboot the system.

Resources - Microsoft XPS Document Writer (87.4 KB) Daniel Curtis, 09/26/2016 06:05 PM


#1 Updated by Daniel Curtis almost 4 years ago

#2 Updated by Daniel Curtis almost 4 years ago

  • Description updated (diff)

#3 Updated by Daniel Curtis almost 4 years ago

  • Status changed from Resolved to Closed

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